PROFESSIONAL OBJECTIVE

To provide world class management services utilizing proven methodologies designed to achieve employer based goals.

BACKGROUND SUMMARY

An effective leader and manager of technical growth. Extensive U.S. and European experience in developing and integrating the latest technological innovations. Solid background in all phases of systems design and implementation.

PROFESSIONAL EXPERIENCE

XCEL Industries Southfield, Michigan September 2005 – February 2, 2006

As Administrative Systems Coordinator developed and managed administrative systems.

Responsible for establishing Production Metrics collection and reporting system,
Responsible for establishing Safety (Hazardous Waste Material) record keeping and reporting.

TNT Logistics Brownstown, MI July 2004 – September 2005

As a contracted Quality Consultant and then a full time employee reporting to the Quality Control Manager, performed Quality Control and Analysis functions for the Material Sequence Center, supporting the Ford Truck Assembly Plant including:

Automated the reporting of Daily Quality Control Statistics
Created and maintained databases and reports for training and processes.
Revised the Warehouse Work Instructions.
Created an attendance monitoring system.
Created and maintained the non compliant parts database.
Created and maintained the returned parts file.

ADECCO, INC Taylor, MI June 2003-July 2004

Various temporary assignments

CIBER, INC Dearborn, MI September 2000 – June 2003

As a Consultant, performed Project Management responsibilities for the Client Care and Support Services within the Information Technology Infrastructure Organization of Ford Motor Company.

Managed various projects resulting from the globalization of support of over 140,000 users, including:
Reorganization of Site Management
Root Cause Analysis (6sigma methodology)
Creating a new Statement of Work for outsourcing the Help Desk.
Establishing common Service Level Agreements and escalation procedures.
Resource allocation of central help desk and local site support personnel.